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Created With A Love For Timeless Style
Eleanor & Henry London began with a shared love for beautiful clothing, thoughtful design and the feeling of finding something that simply feels right.
For us, every piece starts with the details. The way a fabric feels, the way a silhouette falls and the way a garment makes you feel when you put it on.
We look for styles that feel elegant without trying too hard, comfortable enough for everyday life and timeless enough to remain favourites in your wardrobe.
From carefully considered fabrics to flattering shapes and refined details, we choose each piece with the modern woman in mind.
Because true style isn’t about following every trend. It’s about finding what feels beautifully, effortlessly you.
With love,
Eleanor & Henry ♡
Frequently asked questions
Do you offer free shipping?
Yes, shipping is free on every order, always. No minimum spend, no codes, no surprises at checkout. The price on the page is the price you pay, and your order arrives tracked and carefully packed, at no extra cost.
Can I return an item if it doesn’t fit?
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition.
To start a return, please contact us via our Contact Page or email us at info@eleanorhenrylondon.com, and we’ll guide you through the return process.
How can I track my order?
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.
How do I choose the right size?
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
What payment methods do you accept?
You can shop safely and securely with the following payment methods:
- Credit Cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
Is my payment secure?
Yes, completely. Your payment runs through Shopify's checkout, the same secure system behind millions of shops worldwide, and you can pay the way you already trust: Visa, Mastercard, Apple Pay. Your card details are encrypted end to end and never stored by us. What you see at checkout is what you pay, no surprises after.
How long does shipping take?
The moment you place your order, it's in motion. Within 1–3 business days it's carefully checked, packed, and on its way, and from that point, you're never left wondering. Tracking updates arrive in your inbox at every step, so you always know exactly where your order is.
And if anything ever feels unclear, a real person replies,usually within the day.
How can I contact you if I have questions?
Our customer support team is always happy to help. You can reach us through the Contact Page or by email at info@eleanorhenrylondon.com. We usually reply within 24 hours.
See What Customers Are Saying About Their Birthday Sale Deals
I wasn’t sure what to expect as I hadn’t ordered from Eleanor & Henry before, but I’m honestly so pleased. It fits beautifully and feels really comfortable. I wore it the same day it arrived.
Bought this for my sister’s birthday dinner and it was perfect. I was worried it might be a little too dressy, but it was actually just right. Felt really confident wearing it.
The material is really lovely and soft. You can tell quite quickly that it’s not just a cheap piece of clothing. I’ve already had two people ask me where it’s from!
I needed something I could wear during the day but also dress up for the evening. This is honestly perfect. I’ve worn it with trainers and with heels already.
I ordered this after seeing it online and I’m so glad I did. It arrived nicely packed and the fit was lovely straight away. Sometimes you just get something and think yes, this is exactly what I was hoping for.
I usually hesitate buying clothes online because sizing can be so unpredictable. This fitted me really well and the fabric was nicer than I expected. Will definitely have another look at the collection.
Wore this out for lunch on Sunday and my friend immediately asked where I got it from. It’s comfortable, flattering and just feels really elegant without trying too hard. Very happy with my purchase.
Free Shipping
We offer free shipping across the UK on all orders.
Every order is carefully packed and sent with Royal Mail. Once your parcel is on its way, you’ll receive your tracking details so you can follow your order every step of the way.
30-Day Return Guarantee
Shopping online should feel simple and worry-free.
If your order isn’t quite right, you have 30 days to contact us. We’ll guide you through the return process and help make everything as straightforward as possible.
100% Secure Payment
Your payment information is handled securely from start to finish.
We use trusted and secure payment technology to keep your personal and payment details protected, so you can shop with complete confidence.